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Online Courses – FAQs

Where are your teachers based?

Most of our teachers are originally from the UK, but many are currently living and working overseas.  We have teachers working across the world in many different time zones.

Are your teachers native English speakers?

All of our teachers are either native speakers of English or are bilingual (or multilingual!) and completely proficient in English.  You can look at our teacher profiles to see which teachers speak other languages as well as English.

What qualifications do your teachers have?

Our teachers all have a degree and an initial qualification in teaching English.  Several also have further qualifications such as Masters and post-graduate diplomas.  You can look at our teacher profiles for full details of their qualifications.

What previous experience do your teachers have?

Our online tutors have all previously worked for us on our summer school programmes and are teachers we know and trust.  Across our teaching staff the average is 10 years previous English language teaching experience.

Can I study with my summer school teacher?

Many of the teachers who work for us over the summer also tutor for us online.  Have a look at the teacher profiles to see if you can find the teacher who taught you over the summer.

How long are our courses?

We have the following study programmes:

  • 10 lessons with 3 months self-study online campus access
  • 5 lessons with 2 months self-study online campus access
  • 2 lessons with 1 month self-study online campus access

Can I take more than one course?

You can take as many courses as you want to.

What will I study in my course?

Our teachers will speak to you in your first lesson to find out why you are studying and will assess your language to see what your strengths and weaknesses are.  They will then design a study programme that is based around your individual language needs.

Can your courses help me prepare for an English exam?

Yes.  Our teachers can help you prepare for IELTS or other international English language exams.  Our online campus includes exam preparation materials and in your classes you can work on exam techniques and improving the skills you need to succeed in your exam.  On your application form you can request to focus on exam preparation.

Can your courses help me improve my pronunciation?

Yes.  This is a focus of our summer school programmes so our teachers specialise in helping students improve their pronunciation.  Our approach is to teach pronunciation as a physical activity.  Your teacher will focus on sounds that are particularly difficult for speakers of your language, showing you the correct mouth and tongue position to make each sound. They will also teach you how to use stress and intonation in English and how sounds and words link together to create a flow of speech.  There are additionally self-study exercises on pronunciation in our online campus.

Can your courses help me improve my writing?

Yes.  Your teacher will set you writing assignments for homework and use the lesson time to review your work and teach you the language you need to improve your writing.

How many lessons do I take each week?

Most of our students chose to study one lesson a week, but you can book courses with two or three lessons per week.  If you would like to study more intensively (for example, taking a lesson each day over the Christmas holidays) we can often arrange this.  There is an option for requesting a bespoke course on the booking form.

Will I be given homework?

You can agree with your teacher at the start of your course how much homework you want to do.

What if I need to postpone a lesson?

Rearranging and postponing lessons is fine as long as you let your teacher know 48 hours in advance of the lesson.  In a ten-lesson programme, you can rearrange up to three lessons per course, in a five-lesson programme up to 2 lessons per course and in a two-lesson trial you can rearrange one of these lessons.

Why do our lessons start at ten minutes past the hour?

To help you start your lesson on time!  We recommend students log on to their class on the hour so that you are ready to start your class at ten minutes past, for example, at 1800 for a lesson starting at 1810.

How long are our lessons?

Lessons are 45 minutes long.  Individual lessons online can be intensive and most students find 45 minutes is long enough.

Can I take longer lessons?

It is possible to book lessons of 90 minutes.  We only recommend this for students who are older than 15 and want to study intensively.  To take longer lessons, in the booking form select ‘2 lessons per week’ then select two consecutive time slots (example, Mondays 1610-1655 and Mondays 1710-1755).  When we confirm your lessons with you, we will check if you would like to study for 90 minutes without a break or if you would like to have two 45 minute lessons with a short break in the middle.

Do I need to download any software?

No.  Our campus and virtual classroom are web-based.

Do I need an internet connection?

Yes.  We recommend you access our virtual classroom using a broadband internet connection, ideally using an Ethernet cable rather than a Wi-Fi connection.  If you want to check your internet connection is fast enough, you can click here: Please note, it is not necessary to download the Adobe Connect add-on to access the classroom.